Earlier this month we met our Service Engineer, Titas Trumpa. As part of a series we are giving you the chance to meet the people behind our products, the people that answer the phone when you call us, the people that make Inivos the experts in infection prevention and control. This week we meet one of our Product Specialists, Megan Pepper.
What does a typical day look like for you?
That depends on whether it started with coffee or not! My day always starts with a team pow-wow in the daily huddle for a quick catch-up, then a quick check on the performance and status of product manufacture and delivery before exploring improving and expanding the brand. This would be done by making sure the product as well as its manufacture is as up to date and compliant as possible, then doing a history check and consult with the sales team on customer feedback on what they would really like to see in the product before I take this back to R&D to put it into action. Further to that, my day consists of overseeing the product lifecycle from birth to market; and supporting the teams as well as customers and suppliers with everything in between.
What is something only a few people know about you?
I used to do competitive MMA.
How did you get into your area of work?
Due to the misfortune of someone else’s illness in my previous company and the need for someone to fill their position as Procurement Manager. At the time I was managing the HR leg of the company when the position was offered to me. I happily accepted, trained, and never looked back!
What is it about your industry that inspires you?
Being at the core operation of the company. Without product, there is very little company and very unhappy customers. Happy customers in this industry means a healthier person at the end.
Imagine there are now 25 hours in a day, what would you do with that extra hour?
I would dedicate that hour to focused and quality family calls with no distractions since all my family live abroad.
What do you enjoy most about working at Inivos?
My small contribution in product could be the difference between health or illness and quality of life to someone else.
What are your interests outside of work?
I love travelling but also enjoy a good historic discovery, going out to see sites that are steeped in rich history, myth, or legend.
What advice do you have for someone just starting out in your area of work?
Have patience! And Google is your best friend when it comes to understanding terminology!
Thanks for your time, Megan!
We hope you enjoyed meeting Megan, keep an eye out for the next post in our series when we will be meeting Victoria Young, our Brand Manager.